Open Enrollment Refund Policy

If for good reason, you are unable to attend a training that you have registered for, you can request to be booked for the next available training session or you can transfer your reservation place to another person (substitute).

To be booked for another training session, kindly give notice at your earliest convenience but not later than 15 working days before the start of the course.

Notice to transfer your reservation place to another person can be submitted up to 5 working daysbefore the start of the course.

A full refund of the registration fee will be issued if a cancellation notice is submitted at least 21 working daysbefore the start of the course.

Cancellation notices received at least 15 working days before the start of the course will be subject to an administration charge of 25% of the registration fee.

For registrations canceled at least 8 working days before the start of the course, an administration fee of 50% of the registration fee will be applied.

No refunds will be issued for registrations canceled less than 8 working days before the course start date.

EDC4IT reserves the right to change the course start time, instructor, or cancel a course where necessary.

We will endeavor to reschedule any canceled training and notify all students of the new dates.

If a training event is rescheduled, all paid registration fees will be transferred to the new course date.

Students who are unable to attend the training on the new date must give written notice within 7 days of receiving the confirmation email. Where a training is canceled with no reschedule date, students will receive a full refund of the registration fee paid.

At EDC4IT we are very confident that individuals attending our open enrollment courses will benefit hugely from our experienced instructors and high-quality course materials. We are so confident of this that we will offer a 100% refund to anyone dissatisfied on the first day of their course.