EDC4IT Refund Policy

EDC4IT: Your Training, Your Terms, Zero Risk

Satisfaction: Non-Negotiable

EDC4IT is committed to delivering training that not only meets but exceeds your expectations, regardless of location. Beyond this commitment, we offer no additional warranties. This is a deliberate choice, aimed at cutting through the noise of implied or statutory warranties that often vary by country or region.

Your Options, Your Control

If the training falls short of your expectations, notify us at the end of day-1, and both powerful options apply:

  • A re-run of the course, on us.
  • Full fee waiver, no questions asked.

Choose the fee waiver, and we'll refund any payments already made. This is the ceiling of our liability, and it's designed to be as straightforward as possible. We're not liable for any indirect or consequential losses, be it data loss, business interruption, or loss of profits, regardless of where you are based

Financial Terms: Clarity in Commitment

For whole trainings, first-time customers are required to make a 50% prepayment upon confirmation, while returning customers benefit from a reduced prepayment of 35%. The balance for whole trainings is due within 10 business days following the completion of each training. For individual seats, regardless of customer status, full payment must be made prior to the start of the class

Risk Management: Your Responsibility

You're expected to have adequate commercial and business interruption insurance that is compliant with international standards. This is a non-negotiable prerequisite for engaging with EDC4IT, ensuring that both parties are protected.

Cancellation: No Surprises

  • All payments are due within Net 30 terms from the date of any cancellation or rescheduling. All notices must be in writing.
  • Over 10 business days: Airfare expenses reimbursed, if incurred.
  • 6-10 business days: 50% cancellation fee or a 25% rescheduling fee.
  • 1-5 business days: No way out—100% cancellation fee or a 50% rescheduling fee.

Individual Seat Cancellation: Flexibility Where It Counts

  • Over 10 business days: Zero fees, assuming all extra materials are untouched.
  • 6-10 business days: Half the additional attendee fee back in your pocket.
  • 5 or fewer business days: No cancellations; keep all course materials as our gift to you.

Force Majeure: Realities Acknowledged

We adhere to the latest ICC Force Majeure and Hardship Clauses, aligning our operations with globally recognized standards.

Dispute Resolution: Efficient and Fair

Disputes are rare but possible. Any claim must be initiated within one year from when the issue was or should have been identified. Jurisdiction and governance align with EDC4IT's registered location, but are intended to be compliant with international law.

Data Handling: Transparency First

For a comprehensive understanding of how we handle your data, consult our Privacy Policy.

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